Aesthetic medicine coordinator & consultant

Duties and responsibilities

• Clinic opens and closes according to schedule
• Welcoming and caring for patients right from the waiting room
• Telephone, physical and e-mail support (information, answering questions, etc.)
• Diary management and appointment scheduling for doctors and technicians
• Pre-information and advice on the various treatments available, according to the patient’s needs
• Preparation and collection of invoices for doctors and technicians
• Various administrative tasks (cash register control, daily, weekly and monthly closing, as well as statistics requested by Accounting)
• Transmission and information to staff (technician and physician) on treatment schedule compliance
• Preparation of the infrastructure required by the medical staff: tidying and preparation of customer files.
• Good patient record keeping
• Participation in meetings organized by management
• Helping to manage stock and prepare orders for medical equipment and cosmetics with the technician
• Perform various organizational tasks, according to schedule (laundry, toilet cleaning, reception, waiting room, break area)
• Communication of any malfunction to operational management
• All tasks requested by management as part of its mission.
• Availability for further training

Your profile

• Experience in managing a reception area
• Prior activity in the aesthetics, beauty and well-being sector
• Strong interest in the sector
• Perfect command of French
• Good knowledge of English
• Highly developed team spirit
• Natural listening and empathy
• Rigor and organizational skills
• Flexibility and adaptability (in a fast-moving, reactive SME)
• Locally based and fully integrated into local life

Join our team and play a crucial role in the growth and success of Clinique Matignon in Lausanne. To apply, send your CV in French and cover letter to RH@cliniquematignon.ch. We look forward to welcoming you to our dynamic team, committed to providing superior care to our patients.

Your role

“Take care of the patient in a professional manner and ensure the smooth running of the clinic and active participation in the development of the group”.